Recruiting questions

Door-to-door recruiting benchmarks

How many people should reach the field? How many should still be selling a month later? What should it cost to find them? These are the questions owners ask when they're trying to understand whether their recruiting is working and where they need to make changes.

The numbers below come from our own recruiting work, mainly with cold candidates from job boards. They're planning benchmarks. Your market, role, pay plan, training, and leadership affect the results, so use them to investigate your own program rather than treating them as industry-wide averages or promised outcomes.

1. What's a normal turnover rate for door-to-door sales reps?

Start by separating the people who accept an offer, the people who reach the field, and the people who stay. In our internal cold-recruiting benchmarks, a healthy program retains about 40% of launches at day 30 and 20% at day 90. Those percentages measure people staying with the company, not whether they leave the industry. Track those stages separately so you can tell where people are dropping out and what needs attention.

Go deeper: Why your door-to-door sales reps keep quitting

2. How many people do I need to hire to keep one long-term rep?

The number depends on how many accepted offers become launches and how many of those people stay and produce. Use your own recruiting history to work backward from the team you want to build. A handful of hires can give you a misleading picture, so look across multiple recruiting groups and months. Once you understand that pattern, you can plan the volume you need and the training and leadership required to support it.

Go deeper: Understanding recruiting ROI

3. Do warm recruits perform better than cold recruits?

In our experience, warm referrals often arrive with more trust, connection, and conviction because someone they know already believes in the opportunity. That gives them a stronger starting point when the work gets difficult. Cold applicants can become great reps too, but you have more relationship-building to do. Keep referrals active while recruiting beyond your network, and compare what each source produces across enough people to make a useful judgment.

Go deeper: Where to recruit door-to-door sales reps

4. What's launch percentage, and what should mine be?

Launch percentage is the share of accepted offers that become a first day in the field. In our cold-recruiting work, 70% is a working benchmark and above 80% is the goal. If you’re below 60%, investigate what happens between the yes and the first field day. When interviews and expectations are sound, start with the handoff: the local leader should contact the new hire within 30 minutes of acceptance and meet them in person as soon as possible.

Go deeper: Recruiting doesn't end when a candidate says yes

5. What retention should I expect at week one and month one?

In our internal cold-recruiting benchmarks, a healthy program keeps about 60% of launched reps through week one and about 40% through day 30. Each percentage starts with the people who reached the field. Day-30 retention isn't 40% of the people who survived week one. Compare groups that have reached the same checkpoint, then look at the training, coaching, and early experience behind the result.

Go deeper: Why your door-to-door sales reps keep quitting

6. How much does it cost to hire a door-to-door sales rep?

Our ad-spend planning range is roughly $100 to $1,000 per accepted offer, depending on the market, the role, and how selective you are. That's advertising only. Recruiting fees, your team's time, onboarding, training, and ramp-up support add to the full cost. Track the cost per accepted offer, per launch, and per retained-and-producing rep so a cheap application or hire doesn't hide an expensive result.

Go deeper: The cost of recruiting and what it returns

7. Why is my interview show rate so low?

Start with how quickly you respond, how far away you book the interview, and whether the candidate confirms they're coming. Also look at whether they understand the role and have a reason to keep the conversation going. In our work, confirmation and shorter gaps before the interview are useful places to improve the process. Track the change against your own show rate; one reminder won't fix an unclear opportunity or a weak recruiting conversation.

Go deeper: Where to recruit door-to-door sales reps

8. Is high turnover a sign my recruiting is broken?

Not by itself. Someone who accepts and never starts is leaving at a different stage from a rookie who struggles in the field or a productive rep who leaves six months later. Review the interview and expectations, the handoff, the training, and the experience of being on the team. A high overall number won't tell you which part is failing, and adding more applicants won't repair a problem after the hire.

Go deeper: Why your door-to-door sales reps keep quitting

9. What counts as a hire when comparing recruiting numbers?

For these recruiting benchmarks, a hire means an accepted offer. A launch means the person reached their first day in the field. Retention tells you who stayed through a defined checkpoint, and production tells you what they contributed. Ask what a rate divides by too: offers accepted out of offers made measures something different from hires out of interviews. Agree on the definitions before comparing companies, campaigns, or recruiting sources.

Go deeper: Measuring your recruiting results

10. How should I measure turnover in my own company?

Track accepted offers and launches separately, then measure retention from launch at week one, day 30, and day 90. Use only the people who've had time to reach the checkpoint you're measuring. Look across multiple recruiting groups and months so a small group doesn't decide the whole story. Then look at production and the full recruiting investment to understand whether the people you brought in are creating a worthwhile return.

Go deeper: Understanding recruiting ROI

11. When should a rookie earn their first commission check?

The timing depends on the role, your sales cycle, and when your company pays commission. A first appointment, a first sale, commission earned, and money in the rep’s bank account can happen on different dates. Explain that clearly before they start. During the first couple of weeks, help them see real progress and a believable path to earning, and consider what support they need while they’re learning the job.

Go deeper: Pay plans and support during the ramp

Two questions worth reading more about

Why do new door-to-door reps quit in the first month?

Some discover that the work isn’t for them, while others lose confidence before they’ve had enough training or support to get good. Look at what they were told before joining, how they were brought onto the team, and what help they received once they reached the field.

More in Why your door-to-door sales reps keep quitting

Can I just post the job on Indeed myself?

Yes. You'll also need someone to manage the ads, respond to applicants, screen them, run interviews, and follow through with the people who accept.

More in Top 10 Myths of Door-to-Door Recruiting

About the author

Peter Swenson is co-founder of D2D HIRE. His work has included selling door-to-door, recruiting and leading sales teams, and helping partner companies build their recruiting programs.

Last reviewed: October 2026

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